Effective date: October 16, 2026
Complete Tax Solutions (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect through completetaxsolutions.com (the “Site”), how we use it, and the choices you have.
Information We Collect
- Information you give us. When you fill out a contact or call-back form, we collect your name, email address, phone number and any details you include in your message.
- Appointments. Online appointments are booked through SimplyBook.me. Information you enter there is collected by SimplyBook.me on our behalf and is also subject to their privacy policy.
- Client documents. Documents you upload are handled through our secure client portal, provided by a third-party service, and are not stored on this Site.
- Usage information. Like most websites, we automatically collect technical information such as your browser type, device, pages visited, the website that referred you, and approximate location based on your IP address. This is collected through cookies and similar technologies described below.
How We Use Your Information
- To respond to your questions and requests and to schedule appointments;
- To provide tax preparation, planning and related services you request;
- To operate, maintain and improve the Site;
- To measure the effectiveness of our advertising;
- To comply with legal and professional obligations.
We do not sell your personal information. Tax return information is used and disclosed only as permitted by applicable law, including the rules that govern tax return preparers.
Cookies, Analytics and Advertising
We use Google Analytics to understand how visitors use the Site, and Google Ads to measure and improve our advertising, including showing our ads to people who have visited the Site before. These services use cookies and may collect information about your visits to this and other websites.
You can control personalized ads in Google Ad Settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and block or delete cookies in your browser settings. Learn more about how Google uses information from sites that use its services.
How We Share Information
We share information only with service providers that help us run our business (such as website hosting, email, scheduling, secure file sharing, analytics and advertising), with tax authorities when filing returns on your behalf, or when required by law. Service providers may use your information only to provide services to us.
Data Security and Retention
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so please do not send sensitive documents through the contact form; use our secure client portal instead. We keep information only as long as needed for the purposes described above or as required by law.
Your Choices
You may ask us to access, correct or delete the personal information you submitted through the Site, subject to our legal and professional record-keeping obligations. To make a request, contact us using the details below.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them through the Site.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
Complete Tax Solutions
10529 Braddock Rd, Suite B, Fairfax, VA 22032
Phone: 703-829-6673
Email: info@completetaxsolutions.com